Resume

David R. Chaverri

David Ramirez Chaverri

  • Digital Product Delivery
  • Technical Operations Management
  • Gameplay Feature Development
  • Technical & Creative Frameworks
  • Cross-Functional Leadership

Core Qualifications

  • Product Vision & Roadmap Governance
  • Complex Business-driven Initiatives
  • Multi-Team Coordination & Collaboration
  • Dependency, Risk & Issue Management
  • Play Tools & Digital Platforms
  • Metrics & KPI Definition Ownership

Relevant Skills

  • Smartsheet, MS Office, Power BI
  • Jira / Confluence / ServiceNow
  • End-to-End Development Cycles
  • Agile / Scrum / Sprint Metodologies
  • Open to Relocation
  • Bilingual (ENG / ESP)

Professional Summary

Technical Product Manager with 15+ years of multidisciplinary experience spanning Digital Services Delivery, Technology Operations Management, and AAA Game Development; offering advanced end-to-end expertise in creative and technical content delivery lifecycles, in fast-paced production environments. Specializes in translating complex, business-driven initiatives into structured strategies, governance frameworks, actionable roadmaps, and milestone-based execution plans. Recognized for driving alignment and enabling effective collaboration through clear communication, insightful decision-making, and strong problem-solving skills.

Work Experience

Client Service Delivery Manager – Hewlett-Packard(HP) Inc.

Jul 2023 – Dec 2025 / Heredia, CR

  • Converted product vision into actionable roadmaps, defining milestones, and delivery plans for digital platforms.
  • Managed stakeholder communication and produced executive-level status reporting (monthly progress, operational constraints, risk tracking, KPI outcomes) of business-driven initiatives and services.
  • Coordinated global teams governance and operating cadence to drive product delivery, balancing priorities, dependencies and escalation paths.
  • Partnered with technical stakeholders to translate constraints into sequenced plans and clear acceptance criteria.

Lead Technology Expert – IBM-Kyndryl

Jan 2021 – Jun 2023 / Heredia, CR

  • Led multiple escalation teams of technical experts supporting digital products, technology platforms, and global users.
  • Managed delivery of large-scale, cross-functional service initiatives with strict SLA, schedule, and quality requirements.
  • Defined process improvement, metrics tracking, and continuous optimization to improve delivery outcomes.
  • Managed backlogs, prioritization, and documentation using common bug-tracking and content repositories.

Technical Designer – Electronic Arts(EA)

Dec 2018 – Jan 2020 / Orlando, FL

  • Introduced “Face of the Franchise: QB1”, a personalized guided narrative-driven game mode responsive to player performance and dialogue choices.
  • Ensured interactive mechanics and systems met quality, replay-ability, and production requirements of AAA Game lifecycle.
  • Coordinated with Producers, Engineers, Designers, and QA to align feature delivery with milestones.

Gameplay Programmer & Cinematic Artist – Telltale Games

Oct 2013 – Jan 2018 / San Rafael, CA

  • Scripted and implemented gameplay content including game states logic, combat mechanics, event-driven sequences and level progression.
  • Directed cinematic sequences, managing scene pacing, camera language, lighting, and character performance.
  • Integrated Cinematics with Interactive systems and combat mechanics, recognized by critics and players for its narrative depth and fight sequences originality.
  • Supported multiple episodic releases, contributing to consistent quality standards while adapting to tight schedules and production constraints.

Education

Bachelor Computer Science – New England Institute of Technology

Sep 2009 – Sep 2012 / Warwick, RI

  • Concentration in Video Game Development and Simulation Technologies
  • Awarded “Best 3D Artist” of graduating class